Privacy Policy

Enquiries and service reliability

We use Resend to deliver enquiries to our team. A restricted operational record preserves your submitted brief and delivery status for up to 30 days, after which its contact details and message are removed. A minimal reference, keyed fingerprint and provider receipt remain to prevent duplicate delivery. Our correspondence in email is managed separately.

We count public page views, enquiry openings, attempts, accepted deliveries and errors as daily totals, retained for 90 days. These counts contain no names, emails, message text, advertising identifiers or cross-site tracking. Browser Do Not Track preferences suppress optional page-view, opening and attempt events. Hashed request-source counters expire after their rate-limit window and help protect email and AI services from abuse.

Google Analytics

When enabled on our public production website, Google Analytics (property G-MPSNLNED4Y) measures public page views, programme enquiry steps, confirmed enquiry delivery, WhatsApp contact clicks, programme-guide downloads and visits to the signed-out VDC entry page. It may use analytics cookies and sends measurement data to Google. We disable Google signals and advertising personalisation. Our own events exclude form contents, chat messages, email addresses, private canvas identifiers, URL queries and fragments. Browser Do Not Track suppresses the Google tag. Private VDC workspaces, account pages and canvas identifiers are excluded. The tag is also excluded from local previews.

You can also block Google Analytics through your browser or Google’s Analytics opt-out tools. Our essential enquiry delivery and service-protection records operate independently.

Introduction

Alpha Dynamo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our training services or visit our website.

Information We Collect

We collect information that you provide directly to us, including:

Contact information (name, email, phone number)
Professional information (institution, role, department)
Workshop registration and participation data
Feedback and evaluation responses

How We Use Your Information

We use the information we collect to:

Provide and deliver our training services
Communicate with you about workshops and programmes
Process registrations and payments
Improve our services and develop new offerings
Send you updates and marketing communications (with your consent)

Information Sharing

We do not sell your personal information. We may share your information with:

Partner universities and educational institutions (as necessary for programme delivery)
Service providers who assist with our operations
Legal authorities when required by law

Programme Adviser

The AI programme adviser processes your messages using Amazon Bedrock in the United States. An essential browser cookie lets you return to the conversation for up to 24 hours. Conversation records expire after 24 hours; choosing “Start again” deletes the current record. Please keep confidential or sensitive information out of the conversation.

The adviser does not send an enquiry or make a booking. If you choose to take a brief into the enquiry form, you can review it before submitting. Submitted enquiries are delivered to our team using Resend and are handled as contact information under this policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications
Object to processing of your data

Contact Us

If you have questions about this Privacy Policy, please contact us at: